Billing Terms and Conditions

1. Accepted Payment Methods

At Lenn Holland, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: American Express, Maestro, Mastercard, Visa
  • Digital Wallets: Apple Pay, Google Pay, Shop Pay

Transactions may be processed in the local currency based on the customer’s location, including GBP (£), USD ($), CAD ($), AUD ($), and NZD ($). Currency conversion may be applied by your payment provider where applicable.

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All product prices on Lenn Holland are displayed in the local currency based on the customer’s location, including GBP (£), USD ($), CAD ($), AUD ($), and NZD ($). Final charges may vary depending on exchange rates applied by your payment provider.
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • Lenn Holland uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your full credit card or payment details. Sensitive payment information is processed securely by our payment providers.

5. Refunds & Chargebacks

  • Refunds are processed according to our Refund & Return Policy.
  • If you experience any issues with your order or payment, please contact us first at info@lennholland.com so we can assist you.
  • Unauthorized or unfounded chargebacks may be disputed. We kindly ask that you contact our support team before opening a dispute with your bank or payment provider.

6. Fraud Prevention

  • Lenn Holland reserves the right to cancel or place on hold any order suspected of fraud or unauthorized activity.
  • Additional identity or payment verification may be requested for high-value transactions or where suspicious activity is detected.

7. Contact Us

Business Information:

  • Website Name: Lenn Holland
  • Operated By: ELAVIUM LTD
  • Company Registration Number: 16345141
  • D-U-N-S Number: 233654686
  • Registered Office (Administrative Only): 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom

Contact Details:

Opening hours:
Monday to Friday: 09:00 – 17:00 (GMT). Customer service will respond within 24 hours on business days.

Free Shipping
Free tracked delivery on all orders.
Secure Payment
Encrypted checkout for safer payments.
Free Returns
30 days free returns.
Support You Can Trust
Quick, helpful help when you need it.